Frequently Asked Questions (FAQ)

1. What is SwiftVac™?

 

SwiftVac™ is a cordless handheld vacuum designed for quick, powerful cleaning in your home, car, or office. It’s lightweight, portable, and perfect for tackling dust, crumbs, pet hair, and more — all without the hassle of cords.

 

2. Is SwiftVac™ safe for all surfaces?

 

Yes! SwiftVac is safe for use on most surfaces including hardwood, carpet, upholstery, car interiors, and more. Use the included attachments to reach tight spaces or delicate areas.

 

3. How long does the battery last?

 

SwiftVac offers up to 25–30 minutes of continuous use on a full charge. It charges via USB-C and typically takes about 2.5–3 hours to fully recharge.

4. How do I clean or replace the filter?

 

Simply twist open the dust chamber, remove the filter, and tap it out over a trash bin. You can rinse it under cold water and let it air dry before reinserting. For optimal performance, we recommend replacing the filter every 2–3 months.

 

5. Does it come with attachments?

 

Yes! Every SwiftVac includes a crevice tool and brush head for cleaning corners, upholstery, and hard-to-reach spots.

6. Do you offer free shipping?

 

Yes, we currently offer free standard shipping on all orders over $65. Shipping times vary between 7-10 business days depending on your location.

7. Do you ship internationally?

We currently ship within the U.S., Canada, and the UK. Please check your checkout page to confirm if we deliver to your location.

8. Can I track my order?

 

Yes! As soon as your order ships, you’ll receive a confirmation email with tracking information.

 

9. What is your return policy?

 

We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, contact us at support@shopswiftvac.com for return instructions.

 

10. How can I contact customer support?

 

You can reach us anytime at support@shopswiftvac.com. We typically respond within 24–48 hours on business days